2012 March 19 - 21, Radisson Blu Béke Hotel, Budapest
Download the 2012 SSON Eastern Europe agenda
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To reflect the growth and development of Eastern European markets, and to align with research with practitioners across the spectrum of SSCs, we have developed a streaming format to suit your level of maturity:
Planning & Launching
This stream caters for those of you who are about to or recently set up a Shared Service Centre in Eastern Europe.
Stabilising & Streamlining
In this stream you will learn how to stabilise your operations further and deliver valuable services back to the customer.
Optimising & Value Add
Join this stream to enable Value Creation.
Global Strategy Forum
The Global Strategy Forum is an event within an event. Designed exclusively for Global Shared Services leaders, this elite forum delivers the specific information and exchange necessary to uncover whether Eastern Europe is a viable element in your Sourcing Strategy.
In order to qualify for this forum you answer yes to the following questions:
Head To Head BPO Debate
This session lays bare the underlying difficulties of BPO partnerships, and reveals why some of you keep choosing captive over outsourced. This lively and controversial format will allow insight into the misperceptions, shared interests and points of pain that are intrinsic to the Outsourcing debate.
Formal debating rules apply as our Proposition and Opposition teams go head to head.
The debate will run as follows:
The Chairman opens the debate and gives a summary of current sourcing trends
Use these sessions to address those operational issues specific to your function. Expert facilitators will afford you the opportunity to tackle you r imperative issues and discuss your day-to-day dilemmas.
Regional Networking: Neighbourhood Watch
Ever wondered if your day-to-day issues are specific to your industry? Research indicates that vertical peculiarities are common, and are not being talked about enough. Meet with your industry peers to share insights into the vagaries of your vertical.
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